bamboo spa

Hello! Thank you for taking the time to write your glowing review regarding your intimate waxing! Haha... we really do try our best. We are truly happy that you enjoyed your visit(s).Sincerely,Kathy & Staff

Dear Repeat Offender:We love clients like you! We thank you so much for taking the time to write your second review of Bamboo! Of course, we always look forward to seeing you again.Sincerely,Kathy & Staff

Hello and thank you for the glowing review. We really appreciate that you took the time to write your review and we are so happy that you would highly recommend us!Sincerely,Kathy & Staff

Hello! Thank you for your review. We really do try our very best to make your experience as special as possible and we are so happy to hear how satisfied you were.Sincerely,Kathy & Staff

Dear Krizia: Thank you so much for your review and taking the time to let me know that we certainly did not live up to your expectations. I am very happy that I had the chance to speak with you in person. I am so happy that you are coming back and allowing us to make things right. I look forward to seeing you again!Sincerely,Kathy & Staff

Dear Nicole:Thank you for taking and phone call and talking to me about why your experience wasn't what you expected, nor what we aim to provide. I really appreciate hearing from our clients and it's only by hearing from you and talking that we can make things better. I am thrilled that you are giving us another try as I am certain that we can live up to your expectations. Thanks again and I look forward to seeing you!Sincerely,Kathy & Staff

Hello Jacques A. Thank you for taking the time to write your review on Tripadvisor! Wow, that really is a great review! Thank you. We really do love Frankie and think he's the best massage therapist and are really glad you agree. I'm also really happy to hear that the rest of the staff make you feel at home. That's exactly what we're trying to get across! Thanks again and we hope to see you soon!Sincerely,Kathy & Staff

Hello and thank you for taking the time to write your very kind review. We love Frankie, too! We appreciate you letting the world know just how awesome he is!Sincerely,Kathy & Staff

Hello! Thank you for taking the time to write your review! I am SO happy to hear that your experience was so relaxing. I am sorry about your drive here, though. Julie and Gurinder really are gems! We love them both!Sincerely,Kathy

Dear Mssmith66:Thank you so much for taking the time to write your review. We really do try our best and love to hear when we are succeeding!Sincerely,Kathy & Staff

Dear NYMom: Thank you for taking the time to write your review. I agree with you that Frankie is awesome! We are extremely pleased to have him with us. I am very disappointed to hear that your facial didn't live up to your expectations. It is always really helpful for me to hear this type of thing in person so that I can address it directly. I look forward to your return visit and hopefully we can make it up to you!Sincerely,Kathy & Staff

Hello Maria! Wow! What a glowing review! I am so humbled that you took time out of your day to write a review about our little oasis. I am thrilled that you had a good experience with us and look forward to pampering you again in the future!Sincerely,Kathy & Staff

Hello again, and thank you so much for taking the time to write your review about your experience at our spa. It really means the world to us. We honestly do try our very best to ensure your stay is as pleasant an experience as possible and we love to hear when we have succeeded. I especially love the fact that you are a return client and took the time to write a second review! Wow! Thank you, thank you thank you so much!Sincerely,Kathy and Staff

Dear BlueJays77:Wow. Firstly, I would like to say how horribly apologetic I am if in fact you experienced the older lady with the curly hair (me) as rude or money driven. That is certainly NEVER how I want Bamboo Spa or anyone affiliated with the spa to be viewed. Thank you for writing your very first ever review on Tripadvisor about Bamboo Spa, no less than 10 months after your (supposed) visit.I say that because I have some issues with your review. I did some investigation which you may not have anticipated. You say that you came October 2012, and yet my records for that month show that there are only two clients that came for the first time in that month who were there for the first and only time, and called them both to better understand what I could have possibly done to offend someone so horribly. The one I was able to reach denied that she was the author, and I believed her. Although I was not successful in reaching the second, I was able to determine that I was never even at the spa on the day that the second person visited. I conclude that you do not actually exist, and this review is motivated by something other than a desire to genuinely report your experience. In other words, "BlueJays77" you were in fact never there and this is a bogus "review".Sincerely,Kathy Kowalsky & Staff

Thank you so much for taking the time to write your review. We really appreciate your business!Sincerely,Kathy and Staff